Privacy policy

The controller of your personal data is [NAZWA SPÓŁKI], [ADRES], tax ID (NIP) [NIP], National Court Register (KRS) [KRS] (the “Controller”, “we”).

For anything related to your personal data, write to contact@neospaceplatform.com.

When you send the contact form:

• your name,
• your email address,
• your company or studio name (optional),
• the content of your message,
• the fact that you gave consent to be contacted, and the language version of the form.

On every visit, the server records the IP address, time, page visited and browser details in its technical logs. When you send the form, your IP address is also held briefly in the form service’s memory to limit the number of messages from one address (spam protection).

• Replying to your enquiry and further correspondence — based on your consent (Art. 6(1)(a) GDPR), which you give by ticking the consent box in the form.
• Protecting the website and the form against abuse (server logs, message limits) and establishing, pursuing or defending legal claims — based on our legitimate interest (Art. 6(1)(f) GDPR).

Providing your data is voluntary. Without your name, email address and message, however, we cannot reply to your enquiry.

Your data is processed on our behalf, under data processing agreements, only by technical service providers:

• Twilio Inc. (SendGrid), USA — delivering messages from the form to our mailbox,
• DigitalOcean, LLC, USA — hosting the website’s server (data centre in Frankfurt, Germany),
• Google Workspace (Google Ireland Ltd.) — the contact@neospaceplatform.com mailbox where messages arrive.

We do not sell your data or share it with anyone for marketing purposes.

Twilio Inc. (SendGrid) and DigitalOcean, LLC are based in the USA, so your data may be transferred outside the European Economic Area. These transfers are based on the standard contractual clauses approved by the European Commission (Art. 46(2)(c) GDPR). You can request a copy of these safeguards by writing to contact@neospaceplatform.com.

• Messages from the form and correspondence — for [OKRES, np. 12 miesięcy] after the last contact, unless keeping them longer is necessary to establish, pursue or defend legal claims.
• Web server logs — 14 days.
• Your IP address in the form service’s memory — at most 24 hours, never written to disk.

If you withdraw your consent, we will delete the data processed on that basis without undue delay.

You have the right to:

• access your data and receive a copy of it,
• have your data rectified,
• have your data erased,
• restrict processing,
• data portability,
• object to processing based on our legitimate interest,
• withdraw your consent at any time — without affecting the lawfulness of processing carried out before the withdrawal.

To exercise these rights, write to contact@neospaceplatform.com.

If you believe we process your data unlawfully, you can lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warsaw, Poland, uodo.gov.pl).

We do not make automated decisions about you or profile you. The website uses no cookies, no analytics tools and no third-party scripts — fonts, images and the film load from our own server.

If the way we process data changes, we will update this policy and the date at the top.